We understand that choosing an IPTV service is an important decision, and we want you to feel confident in your choice with NexusTV. That’s why we offer a 5-day money-back guarantee on our subscriptions. If for any reason you are not completely satisfied with our service within the first 5 days of your subscription, you are eligible for a full refund.

To request a refund, please contact our customer support team within the 5-day period. We may ask for feedback to improve our service, but your satisfaction is our priority. Refunds will be processed promptly, typically within 3-5 business days after your request is approved.

Please note that this refund policy applies only to new subscriptions and does not cover renewals or additional purchases. NexusTV reserves the right to decline refund requests if abuse or fraud is suspected.

If you have any questions or need further assistance, please don’t hesitate to reach out to our support team. We’re here to help ensure your experience with NexusTV meets your expectations.